In a recent Windows IT Pro blog post, Microsoft commented on the latest innovations in Windows 11, sparked by the optional July update (KB5062660) that brought several new features to Windows 11 24H2.
Some of the biggest improvements in update KB5062660 include Windows Recall for EU users, replacing the Blue Screen of Death, and a new feature called Quick Machine Recovery that helps repair Windows PCs that can’t boot in case of a widespread issue.
However, according to Microsoft, Windows 11 24H2 is much more than all of this, claiming that Windows 11 24H2 is “[the] most reliable version of Windows yet” while taking a subtle jab at Windows 10, surely hoping to convince Windows 10 holdouts to make the upgrade. Here’s what Microsoft has to say about it:
We’re also proud to share that Windows 11 24H2 is our most reliable version of Windows yet. Compared to Windows 10 22H2, failure rates for unexpected restarts have dropped by 24%.
The above statement cites “reliability telemetry collected by Microsoft,” which calls its veracity into question. Microsoft collects a lot of telemetry data, but it doesn’t know everything—especially when it comes to older versions of Windows prior to aggressive telemetry. For example, a comparison of Windows 11 to Windows 2000, NT, or XP isn’t possible.
It’s easy to see why Microsoft is only comparing Windows 11 with Windows 10. Microsoft has been pushing Windows 11 for a while now, and even though Windows 11 market share is increasing, Windows 10 users are either reluctant to make the switch or simply can’t upgrade due to Windows 11’s strict requirements.
So, sure, maybe Windows 11 24H2 actually is the “most reliable” Windows version of all time. Or maybe it isn’t. Who can really say? Given that Windows 11 24H2 has broken all kinds of stuff—including USB printers, audio output, Bluetooth connections, Windows Update, and Windows Firewall as recently as this month—we can’t fault anyone for being skeptical of Microsoft’s claim here.
