If you’ve ever tried to buy a used car in America, you know about Carfax. It’s a service that gives you a breakdown of a specific vehicle’s history, including important stuff like confirmed mileage, services, and any accidents. HP wants to make something similar for used computers. It’s calling it PCFax. No points for originality.
In a report from the IEEE (via Tom’s Hardware), HP lays out a plan for a system that can analyze a used computer’s hardware and spit out a history and health report based on telemetry collected by the firmware. The necessary data is saved on the SSD and unable to be altered by the user (at least in theory). The report includes crucial data like the computer’s model, hardware stats, manufacturing date, warranty info, a history of both software and hardware service, and ownership history.
Of course, a lot of that info relies on human input and documentation—which is where the other shoe in this story drops. PCFax is a proprietary system relying on HP hardware and software, and at least at the moment it’s only being made available to HP’s enterprise and industrial clients. So, unlike the Carfax system that HP invoked in its description, it’s not exactly universal information. You can’t just say “show me the PCFax” if you’re buying a laptop on eBay or Facebook Marketplace.
HP
Still, there’s indication that HP is planning to bring this system to more than just the button-down brigade after it launches in 2026. “For enterprises and consumers purchasing second-life PCs, it provides detailed visibility into the complete service and support history of each system, including any repairs, upgrades, or performance issues encountered during its initial deployment.”
It would be nice if HP opened up this system to other manufacturers with a more standardized approach. Ifs and buts, candy and nuts, etc. But cynicism aside, it’s nice to see a corporation committed to squeezing some more life out of its hardware and opening up more economical options to reduce e-waste.